Cookie policy
Last updated 26/11/2024
This Cookie Policy applies to the collection of "cookie" files and similar technologies on the mangopay.com website:
and/or to their mobile versions (hereinafter jointly referred to as the “Website”).
This Cookie Policy should be read together with our Privacy statement which provides more information about the use of your personal data.
Mangopay S.A., registered at 2 Avenue Amélie, L-1125 Luxembourg and Mangopay UK Limited, registered at 32-34 Great Marlborough St Carnaby, London W1F 7JD (jointly referred to as “MANGOPAY”, “We”, “Our”, “us”) are joint controllers of your personal data which may be collected through the use of cookies and similar technologies (apart from third-party cookies as described below), as well as administrators of the Website.
In order to always provide you with up-to-date information and or important reasons, we may periodically be required to make changes to our Cookie Policy. Therefore, we invite you to regularly consult this Cookie Policy to always obtain accurate and up-to-date information regarding our processing of your data and our use of cookies. You may determine when this Cookie Policy was last updated by referring to the date found at the top.
1. What are cookies?
A cookie is a small piece of code that’s automatically saved on your device (computer, phone, tablet or any other device you may be using) when you visit a site. Cookies are stored in your browser and can be managed from the browser level. Cookies have limited lifespan, depending on the type of information collected and its purpose (for more information please see Section 5 below). Cookies can only retain text, which is always confidential and in most cases encrypted. Cookies do lots of different jobs, such as allowing you to navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies can remember your actions and preferences over time so that you can easily resume where you left off. Depending on your cookie settings and consents expressed through the cookie banner, cookies and similar technologies can also remember your registered login details and preferences with the purpose of delivering a personalised, reliable and frictionless user experience, as well as help to ensure that adverts you see online are more relevant to you and your interests.
Persistent vs. session cookies
Persistent cookies - these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
For more information and to make changes to your preferences, please refer to OneTrust cookie management / preference center by clicking on the link Cookies Settings in the Footer of each Platform
2. What are the “similar technologies”?
Web beacons (also known as pixel tags) are transparent image files used to monitor your journey around and interact with the Website and its content.
Device fingerprinting is a technology that allows us to collect information about your device (what browser or operating system you use, plug-ins, time zone, other settings). We use this information to identify you and to ensure the security of our Website.
Google Analytics is a tool we use in order to calculate visits to our Website, check which functionalities of our Website are used most and improve the operation of the Website. If you wish to learn more about Google Analytics tools and your privacy, please visit the following site: https://support.google.com/analytics/answer/6004245?hl=en
You can also opt-out from Google Analytics by installing a browser add-on available here: https://tools.google.com/dlpage/gaoptout?hl=en-GB.
Why do we use cookies and other “similar technologies” ?
Mangopay uses cookies and similar technologies (such as web beacons, pixels and analytical tools) to tailor our Website to your interests and needs, to improve its operation and to ensure security, as well as to provide you with the best user experience possible. The types of data we collect while you are browsing the Website include : web browser preferences and settings, technical information about the device you are using and information about your previous interactions with Mangopay’s Website.
3. Can I opt-out?
Yes, we always provide an opt-out mechanism for you to easily reject our cookies. In order to activate our cookies, we need to obtain your explicit permission for their use, by opting-in directly through our Cookie Preference Center which automatically appears once you enter our Website. Please note that some cookies (such as strictly necessary cookies, session cookies or functional cookies) may not require your consent and are necessary for provision of Website services to you. To learn more about cookie settings and the opt-out mechanism, please refer to the “How to disable cookies via the Cookie Preference Center” section below.
4. What type of cookies do we use?
Below you can find an exhaustive list of all the cookies used by us and how we use them.
5. Which cookies can be deposited by third parties?
For the purposes specified in this Cookie Policy, we make use of our own cookies (or first-party cookies), which are implemented directly by us and readable only by us.
Third-party cookies which may be used on the Website are set and developed by third-parties, such as Facebook, LinkedIn or Google, to implement new features or functionality (e.g. advertising, social sharing etc.). Although these cookies are implemented directly by these third parties for site analytics and marketing purposes, their use is carefully supervised by Mangopay. Third-party cookies and their use is also subject to third party privacy policy.
6. How to disable cookies via the Cookie Preference Center
At any time you can access the Cookie Preference Center by clicking on the link in the footer of each Platform. Through the Cookie Preference Center, you can decide which cookies are active and can be stored in your browser. If you’ve accepted the use of cookies on your device, us and the third-parties implementing their cookies, will be able to process your browsing information as described above. If you reject all cookies, you may not be able to use the services or features that require you to be connected or logged in. You might also not have the possibility of personalizing the service delivered to you by us.
You may also be able to manage your cookie preferences directly through your web browser, by setting your web browser controls to accept or refuse cookies. As the means by which you may control cookie acceptance via web browser settings differs from one browser to another, please consult the help section of your web browser or explore the links provided below:
Chrome: https://support.google.com/chrome/answer/95647?hl=en
Safari: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
Mozilla: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
7. Where can I get further information?
If you have any questions about cookies and similar technologies on our Website or the processing of your personal data, please email us at dpo.mangopay@mangopay.com.
