Mangopay announces the acquisition of payment orchestration fintech WhenThen to boost its pay-in capabilities

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Mar 23, 2023

  • Following the acquisition of fraud detection company Nethone in 2022, Mangopay continues its ambitious growth plan by acquiring payment orchestration platform WhenThen to scale its payment offering.
  • Mangopay and WhenThen’s combined technologies will offer platforms enhanced pay-in capabilities, intelligent payment routing, and improved customer experiences to reduce costs and increase conversion rates across the full payment value chain.
  • WhenThen co-founder and ex-Mastercard executive Kirk Donohoe will join Mangopay’s executive committee as Chief Product Officer.

London, 23rd March 2023 – Mangopay, platform-specific payment infrastructure provider, announces the acquisition of WhenThen, a Dublin-based payments technology company, which powers payment acceptance and automates payment operations for online businesses worldwide. With WhenThen’s technology and global connectivity, Mangopay will rapidly scale its entire payment offering to unlock significant value for its existing platform customers, through multi-processor relationships and a greater level of automation.

Through this acquisition, Mangopay continues to strengthen its product capabilities and add new revenue streams by utilising its acquisitions of both WhenThen and Nethone as fully integrated offering.

A complete payment solution built entirely for platforms

In a single integration, WhenThen’s and Mangopay’s combined technologies will give platform customers :

  • Powerful payment orchestration, enabling them to do intelligent payment routing to reduce costs, remove barriers at checkout and boost conversion rates on all payment methods.
  • Increase local checkout conversion rates and meet the expectations of their customers by instantly being able to add payment methods to their checkout flows with clicks, through a self-service dashboard.
  • Securely store and access customer card data via a native cloud PCI DSS Level 1 certified card vault that not only tokenises customer cards but also enables network tokens (Visa, Mastercard, AMEX) and automatic card updater, ensuring platforms always have their customers’ latest card details on file.
  • Automate time-consuming manual payment operations through a central Payment Insights and Operations dashboard to unlock hidden revenue by fixing payment inefficiencies and issues like disputes, refunds, declines, and failed transactions.

Romain Mazeries, CEO, Mangopay, comments: “As the platform economy continues to grow, creating amazing payment experiences remains a key factor for our customers and prospects. Acquiring WhenThen enables Mangopay to rapidly accelerate its payment capabilities whilst providing one of the best payment experiences in the market. It represents a strategic asset for our growth plans, following the acquisition of Nethone in 2022 that strengthened our fraud capabilities. We are committed to serving our loyal customers, such as LeBonCoin, Chrono24, Wallapop and many others, with enhanced features, and modular technologies that best meet their needs”.

We are extremely excited to embark on Mangopay’s journey and become the next global payment leader for platforms,” adds Kirk Donohoe, former co-founder & CEO of WhenThen, now Chief Product Officer of Mangopay. “Platform-based businesses, big and small, seek flexibility in how they build and operate their payment stack as they strive to meet their growth and revenue targets. They have had to adopt a one-size-fits-all payments system approach for too long. We want to give them more control, flexibility and scalability.

WhenThen’s entire team and products have now fully merged with Mangopay and will operate under the Mangopay brand.

Joining as Chief Product Officer, WhenThen co-founder Kirk Donohoe becomes the latest addition to Mangopay’s Executive Committee, which has seen the arrival of several new senior payment and marketplace executives over the past year, including CTO Ronen Benchetrit (ex-Zopa, Bumble), CRO Luke Trayfoot (ex-PayPal), General Counsel Olympe Leflambe (ex-Ebay), CFO Carlos Sanchez Arruti (ex-Amazon) and Nethone CEO Hubert Rachwalski.

Mangopay empowers the platform economy with its unique and comprehensive payment infrastructure. Created in 2013, Mangopay serves 2,500 + leading platforms and marketplaces. Built around its programmable e-wallet solution, Mangopay's end-to-end infrastructure covers all platform payment needs with total integration flexibility and workflows for every business model.

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